Booking Requirements

A $150 non-refundable booking fee is required to book, this goes toward the balance due the day of your appointment. It is to ensure you are serious about booking your appointment. We accept cash/ credits for the remaining balance.

All services will be charged HST

Rates are subject to change at any time.

Cancellation Policy

If you cancel 36 hours prior, you will be charged 50% of the treatment.

If you cancel 24 hours prior, you will be charged 75% of the treatment.

If you cancel less than 24 hours or no show, you will be charged 100% of the treatment.

Rescheduling is at least 72 hours prior, otherwise there is an admin fee of $60

Late to your appointment:

Appointments which are more than 15 minutes late will automatically be cancelled with the deposit held. To rebook you must pay another $60 rebooking fee

Missed Appointments:

If you fail to show up to your appointment you will need to pay another full deposit to rebook. Please be mindful of your artist’s time & also to other potential clients.

Visitors & Family

Visitors & family are welcomed in the lounge area. They are not permitted in the procedure room since the artist needs to be entirely focus during the whole process.

Pet

We would like to remind everyone that pets of any kind are NOT allowed in the salon due to pet allergies , safety reasons and insurance purposes.

Child Safety Policies

For safety reasons and insurance purposes, NO child under the age of 12 may accompany you while you are having a service. We do not want to compromise you and our other guests experience and kindly ask that you make your child care arrangements prior to your scheduled appointment.

We do not have the facilities to care for children and will not provide child supervision. We cannot assure their safety in a professional environment. YOUR UNDERSTANDING IS GREATLY APPRECIATED.

Contact us

Send